AJ Wood Products
280 Winstead Rd.
West Union, SC 29696
Any orders placed will be made in a first come, first serve basis. We will take 7-10 business days to complete the sign and 3 business days for shipping within the US, please keep in mind weekends and holiday!!
ART PATTERN CHANGES
If you wish to change any of the art patterns, please email first before purchasing. There may be an upgrade/new design charge. Let us make your custom sign.
We accept major credit cards with PayPal.
All items sold to South Carolina Residence subject to 6% sales tax.
After your order has been received and purchased and payment has cleared, work will begin.
Our website shipping is provided only to United States customers. If you are a International customer please contact us for a shipping quote.
All orders are made to order. Shipping will occur within 7 -14 business days depending on production. We are closed on Saturday and Sundays to be with family. Also please note that in an instance due to unforeseen circumstances such as mother nature caused power outage we will need to add additional days beyond our control.
Please allow 1-2 weeks for production and 3 days Domestic shipping or 6 - 10 days international shipping. We ship your sign USPS Domestic Priority Mail or USPS International Priority Mail. Why do we use Priority Mail? You and I get a tracking #, and its Insured. Peace of mind for me and you if there's a problem.
Please make sure to use the correct address for shipping! I am not responsible for items not received due to an incorrect address and am unable to do anything after the package has shipped. Please make sure your shipping address is correct.
We do ship international at this time. Please contact us with shipping address and the Item SKU# for a shipping qoute. Once you agree to the shipping price I will send you a invoice from Paypal.
Refunds and Exchanges
*I want you to be 100% happy with your purchase.
I will do my best to show in photos what the item looks like. If for some reason, you are not satisfied with your purchase, please contact me for a refund within 10 days of receiving the item. You are responsible for the return shipping. Item must be returned within 14 days in its original condition. Refunds are issued once we recive the returned item. We do not give refunds if you spelled the name wrong on your custom order that you approved.
Additional policies and FAQs
All photos, descriptions and products are the sole property of AJ Wood Products. They may not be duplicated or used without prior authorization of the owner.
Custom orders are welcome! If you are looking for one, please do not hesitate to contact me. I will then work with you on what you are looking for and create it and when we agree on a price for the item, Custom Orders require payment in full upfront including shipping and handling before item will be started.
After you have received your purchase, I hope you will take a few minutes to leave a "Review" for me here on AJ Wood Products. If you are happy with your purchase, I hope you will consider leaving 5 stars for me.
AJ WOOD PRODUCTS does not share names, postal addresses and demographic information with any other company. All information is kept strictly confidential and internal to AJ WOOD PRODUCTS. But we will use customer designs as new products on AJ Wood Products website.